Terms & Privacy Policy

Update: 21-March, 2023

Welcome to Fintap, an online payment platform that allows you to pay your bills easily and securely. Please read these Terms of Service carefully before using the Fintap service. By using the Fintap service, you agree to be bound by these Terms of Service, as well as any additional terms and conditions that may apply to specific features or services offered by Fintap. If you do not agree to these Terms of Service, you may not use the Fintap service.

Description of Service

Fintap is an online payment platform that allows you to make payments for various bills and services, including electricity bills, education bills, airtime top-ups, cable TV subscriptions, data bundle top-ups, and internet bills. By using the Fintap service, you can easily and securely make payments from your computer or mobile device.

Your Account

To use the Fintap service, you must create an account and provide us with accurate and complete information about yourself. You are responsible for maintaining the confidentiality of your account and password, and for all activities that occur under your account. You must immediately notify Fintap of any unauthorized use of your account or any other breach of security.


Fintap allows you to make interbank transfers and payments for various bills and services offered by third-party providers. By using the Fintap service to make payments, you agree to be bound by the terms and conditions of the third-party providers, as well as these Terms of Service.

When you make a payment through Fintap, you authorize us to charge your account for the amount of the payment, plus any applicable fees. You are responsible for ensuring that you have sufficient funds in your account to cover the payment.


Fintap may charge fees for certain services or transactions, such as processing fees or convenience fees. Any fees will be clearly disclosed to you before you complete a transaction.

Prohibited Activities

You agree not to use the Fintap service for any illegal or unauthorized purpose, including but not limited to fraud, money laundering, or terrorist financing. You also agree not to use the Fintap service to harass, defame, or threaten any person or entity, or to upload, post, or transmit any content that is unlawful, harmful, or objectionable.


Fintap reserves the right to terminate your account or restrict your access to the Fintap service at any time, for any reason, without notice. You may also terminate your account at any time by contacting Fintap customer support.

Intellectual Property

The Fintap service and all content and materials available through the service, including but not limited to text, graphics, logos, images, and software, are the property of Fintap or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use any of these materials without the express written consent of Fintap.

Disclaimer of Warranties

The Fintap service is provided on an "as is" and "as available" basis, without warranty of any kind, express or implied. Fintap does not warrant that the service will be uninterrupted or error-free, or that the service will meet your requirements or expectations.

Privacy Policy

Fintap International LTD. ("we" or "us") is committed to protecting the privacy of our users. This privacy policy explains how we collect, use, and share your personal information when you use our fintech app, which provides bank transfer, investment, bill payment, and debit card services.

Information we collect

We collect the following personal information from you:

Contact information, such as your name, email address, and phone number Financial information, such as your bank account and credit card numbers Transaction information, such as the amount and date of your transactions Device information, such as your IP address and device type How we use your information

We use your personal information to:

Provide you with our services Verify your identity Prevent fraud and other financial crimes Improve our services Communicate with you about your account and our services How we share your information

We share your personal information with the following third parties:

Financial institutions, such as banks and investment firms, to process your transactions Service providers, such as fraud detection companies and customer support providers, to help us provide our services Law enforcement agencies and other government entities, as required by law Your choices

You have the following choices about your personal information:

You can choose to not provide us with any personal information. However, this may limit your ability to use our services. You can choose to opt out of receiving marketing communications from us. You can do this by clicking on the "unsubscribe" link in any marketing email we send you. You can request access to your personal information or request that we delete it. You can do this by contacting us at [email protected] Data security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use a variety of security measures, including encryption, firewalls, and access controls.

Changes to this privacy policy

We may update this privacy policy from time to time. If we make any changes, we will post the updated policy on our website and in our app.

Contact us

If you have any questions about this privacy policy, please contact us at support@fintap.ng

Additional information for users in the European Economic Area

If you are located in the European Economic Area (EEA), you have the following additional rights under the General Data Protection Regulation (GDPR):

The right to be informed about how your personal information is processed The right to access your personal information The right to rectify your personal information The right to erase your personal information The right to restrict the processing of your personal information The right to data portability The right to object to the processing of your personal information You can exercise these rights by contacting us at support@fintap.ng

If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with a supervisory authority.

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